Resources for use on-site

As a service provider, e-shelter carries out all core tasks of technical and infrastructural management for high-availability data centers. This not only includes technical management and maintenance, but also a range of on-site support services, with which we can support you from the relocation to the daily management of your spaces. Our on-site services also include remote hands services, which can be called upon day and night to support your technical personnel. All services can be directly booked on demand or as part of an existing hourly quota directly via our customer portal, the e-shelter extranet.


The Installation services at a glance:

  • Assistance with relocating your IT systems
  • Supervision of delivery of the systems and components
  • Installation and cabling per customer specifications
  • Labelling and inventory of the delivered IT systems
  • Power-on per customer specifications
  • Power-off and removal of the IT systems

The “24/7 Remote-hands” services at a glance:

  • Visual check of equipment
  • Power cycling of equipment
  • Verifying power or patch connections
  • Set-up patch connections
  • Labeling of equipment
  • Simple documentation task
  • Media administration (tape, DVD, CD)
  • Media change (tape, DVD, CD)
  • Handling of "hot-plug" components

The facility management services at a glance:

  • Space management
  • Facility services
  • Janitorial services
  • Relocation management
  • Procurement and disposal management
  • Office service
  • Goods receipt and provision
  • Office space for Business Continuity

The construction of data center space and rental units at a glance:

  • Consulting and analyses for development concepts
  • General and execution planning
  • Project management
  • Construction work
  • Quality control

e-shelter extranet

Manage your log-ons and tasks easily online

Colocation

High-performance and sophisticated: e-power-rack

Security services

Adjust the security systems for your space to meet your requirements