Privacy notice

Public list of procedures for e-shelter services GmbH

The particulars at items 1-8 of this document below, drawn up in accordance with §4e clause 1 BDSG (German Federal Data Protection Act), are hereby furnished in appropriate form to all persons in keeping with §4g of the BDSG.

1. Name of the responsible office
e-shelter services GmbH

2. Managing Directors
Ingmar Dilßner
Tobias Hundhausen
Rupprecht Rittweger
Klaus Rudolph

3. Address of the responsible office
Eschborner Landstrasse 100
60489 Frankfurt am Main

4. Purpose of the compilation, processing and use of data
The objective of the company is to lease, operate and manage properties, particularly data center facilities, and to provide power supply to these properties.

Personal data is compiled, processed and used strictly for the specific purpose of carrying out and meeting the business objectives of e-shelter services GmbH.

5. Particulars of affected groups of persons, data or data categories
At e-shelter services GmbH, personal data is largely compiled, processed and used for the following groups of persons: Employees, customers and suppliers, interested parties and users of the internet offers in the context of contract and order execution.

6. Recipients or categories of recipients to whom data may be communicated
Public authorities if there are legal provisions of priority, external and internal service providers and contractors under §11 BDSG as well as external agencies, in-house departments and intra-group companies of e-shelter in order to meet the objectives laid down at item 4.

7. Deletion of data
The corresponding data is routinely deleted after expiry of storage periods and obligations imposed by the legislature or by supervisory authorities. Other data is deleted when the objectives under item 4 cease to be applicable.

8. Communication of data to service providers
Data is provided to external service providers such as freight carriers to complete settlement procedures in the context of business objectives. A separate data protection agreement is concluded with each service provider if need be. No data is transmitted abroad.

Statement of data protection
The protection of your privacy and personal data is an important concern for us. We record and process your personal data only with your knowledge and consent. For this reason, we provide you details of any information we save and the purpose for which such information is used. e-shelter services GmbH is committed to complying with data protection regulations under the German Federal Data Protection Act (Bundesdatenschutzgesetz= BDSG).

Storage of access data
Every instance of user access to a page on e-shelter facility services GmbH’s offer and every retrieval of a file are recorded in a log file on our server or the servers of our provider. This data is used exclusively for statistical purposes and is not passed on to third parties for commercial or non-commercial purposes.

This data is not individual related. We are not able to relate which user has recalled which data. In detail, the following data set is being saved:

  • Name of the recalled data file
  • Date and time of data call
  • Transferred data pack
  • Message, if the transfer was successful

The IP address of the computer which sent the request is not being saved. We are not able to create individual-related user profiles.

The disclosure by the user of any personal or business data (email addresses, names, and addresses) through the Internet offer is purely voluntary. Such data too is handled confidentially and not passed on to third parties. Users have the right to find out what personal data has been stored and may apply to get this information at no charge. They also have a right to correct personal data, block its use of or have it deleted, subject to statutory provisions.

Cookies, Java applets or Active X controls
We have no way of indicating the use, if any, of cookies on linked pages. Most browsers are configured to accept cookies automatically. The storage of cookies in browsers can be disabled or configured to display an informational message when cookies are sent. e-shelter services GmbH does not use Java applets or Active X controls on its web pages.

We have no way of indicating the use, if any, of cookies or active contents on linked pages. Most browsers are configured to accept cookies automatically. The storage of cookies in browsers can be disabled or configured to display an informational message when cookies are sent.

Website analysis
This site uses Piwik which is open source software for the statistical analysis of user accesses. Piwik uses cookies, text files that are saved on users' computers and are used to analyze how users use the website. The information about the use of this site created by the cookie is saved on the supplier's server in Germany. The IP address is anonymized immediately after processing and before it is saved.

Links to other websites
The online offer includes links to other websites. We have no way of ensuring that operators of these websites comply with data protection regulations.

As a provider, e-shelter services GmbH is responsible for its own content under the general statute. Its own content must be distinguished from “links” to content maintained by other providers. e-shelter services GmbH does not assume responsibility for third-party content provided through links and specifically indicated as such, and does not adopt their content. The providers of linked websites alone are liable for illegal, incorrect or incomplete content and for damages incurred through the use or non-use of information on these sites. The editorial department is responsible for third-party references only if it had positive knowledge of even potentially illegal or prosecutable content, and it was technically possible and within reason to prevent the use of such content.

Third parties are not permitted to send unsolicited information through the use of contact details such as postal addresses, telephone/fax numbers and e-mail addresses published in the imprint or the like. We explicitly reserve the right to initiate legal action against the sender of so-called spam mail in the event of a violation of this prohibition.

For any querels related to data protection please write to

As of: December 2017

e-shelter services GmbH
Eschborner Landstraße 100
60489 Frankfurt am Main

Managing Directors
Ingmar Dilßner
Tobias Hundhausen
Rupprecht Rittweger
Klaus Rudolph

Local district court Frankfurt
HRB 77478

Tax number